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8 Common Exit Planning Mistakes That Cost Owners Millions

8 Common Exit Planning Mistakes That Cost Owners Millions
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In most exits, value loss has little to do with the quality of the business itself. It happens when owners delay preparation, focus on the wrong improvements, or misread how buyers evaluate risk and future potential.

Exit planning is built over time through day-to-day operations. Approaching it as a late-stage task often results in lower pricing, weaker terms, and reduced leverage at the table.

Here are eight of the most common exit planning mistakes we see at PSG, and how each one quietly erodes value.

1. Waiting Too Long to Start Exit Planning

As we discussed in this blog post, many owners believe exit planning begins once they decide they want to sell. By then, most of the levers that influence valuation have already been pulled. Financial trends, margin performance, leadership depth, and revenue quality all take time to develop and stabilize.

When preparation starts late, owners lose the ability to shape outcomes proactively. Improvements feel rushed, risks are harder to address cleanly, and buyers sense urgency. That urgency shifts leverage away from the seller long before a letter of intent is signed.

2. Assuming Profitability Equals Readiness

A profitable business can still struggle in diligence. Buyers aren’t just evaluating where the business is today; they’re trying to understand how reliably it has performed over time and how confidently it can perform in the future. Clear trends in revenue, margins, and cash flow matter more than a single strong year.

This mistake usually shows up when financials are designed for tax reporting rather than investor scrutiny.

Common issues include:

  • Financial statements built on a cash or tax basis rather than accrual
  • EBITDA that hasn’t been normalized or clearly explained
  • Inconsistent reporting that raises questions about reliability
  • Limited historical detail that makes trends difficult for buyers to validate

When buyers have to reconstruct the numbers themselves, confidence drops. That loss of confidence rarely stays theoretical. It shows up in pricing pressure, deal structure concessions, or delayed timelines.

3. Confusing Growth With Value

Growth gets attention, but buyers pay for durability. Revenue increases alone don’t guarantee a stronger exit if the underlying economics are fragile.

A business growing quickly with thin margins, operational strain, or volatile cash flow often carries more risk than a slower-growing company with disciplined execution. Buyers evaluate how growth translates into sustainable profit, not just how fast the top line is moving.

Value emerges when growth is paired with predictability, efficiency, and control.

4. Not Understanding the KPIs That Actually Drive Down Your Exit

Many owners track performance metrics internally but never step back to ask a more important question: Which KPIs actually drive valuation in my industry?

Buyers don’t evaluate every business the same way. Some industries trade primarily on revenue multiples. Others are driven by EBITDA, recurring revenue quality, customer retention, or cash flow consistency. If you’re optimizing the wrong metrics, you may be improving performance without improving exit value.

The most sophisticated sellers begin shaping the right metrics 12–18 months before going to market.

That often means focusing on:

  • Revenue growth if your industry values top-line expansion
  • EBITDA growth and margin expansion if profitability drives multiples
  • Recurring revenue and retention if predictability commands a premium
  • Customer diversification if concentration reduces valuation

Different valuation drivers require different tactics. Revenue-focused industries may prioritize sales acceleration and pipeline visibility. EBITDA-driven markets may reward operational efficiency, pricing discipline, and cost optimization.

This is where an Integrated Financial Model like the one PSG uses becomes powerful. By connecting revenue drivers, cost structure, unit economics, and forward scenarios into one living system, owners can intentionally manage the metrics that matter most to buyers, rather than guessing which numbers will carry weight during diligence.

When the right KPIs are identified and strengthened well before the sale process begins, valuation becomes the result of strategy, not hope.

5. Remaining Too Central to the Business

Founder involvement is often critical to building the business. During an exit, though, that centrality can become a limiting factor.

When decision-making authority, customer relationships, and institutional knowledge reside primarily with the owner, buyers see dependency. That dependency raises questions about continuity after the sale. To protect themselves, buyers often require longer transitions or tie compensation to post-close performance, reducing upfront value for the seller.

Businesses that function independently of the owner consistently exit on stronger terms.

6. Ignoring the Value Gap

The value gap is the difference between what the business is worth today and what it could be worth with targeted improvements. Many owners never quantify it.

That gap often exists because of:

  • Margin leakage that hasn’t been closely examined
  • Pricing that hasn’t kept pace with value delivered
  • Cost structures that grew opportunistically rather than intentionally
  • Business units or offerings that dilute overall performance

Without identifying these opportunities, owners default to revenue growth as the primary value lever and leave substantial upside unrealized. Tools like PSG’s Integrated Financial Model, paired with experienced fractional CFO support, help make the value gap visible by connecting pricing, costs, cash flow, and scenarios into a clear roadmap for value creation.

7. Underestimating Transaction Complexity

Selling a business is a complex, multi-stage process, and problems tend to surface when preparation is thin.

Issues commonly arise when:

  • Diligence materials aren’t organized or ready
  • Owners misunderstand deal mechanics and tradeoffs
  • Surprises emerge late in the process

These moments slow momentum and give buyers leverage to renegotiate price or terms. Prepared sellers guide the process. Unprepared sellers react under pressure.

8. Engaging Advisors Too Late (or in Silos)

Many owners engage advisors only once a transaction feels imminent, or they work with strong advisors who operate independently rather than in coordination.

Without strategic alignment, financial improvements don’t translate into valuation, tax planning constrains deal flexibility, and legal structures introduce friction. The most successful exits are supported by coordinated oversight that aligns finance, tax, legal, and transaction strategy around a single goal: maximizing value while preserving leverage.

The Costliest Mistake: Optimizing for Speed Instead of Leverage

When speed becomes the priority, value is often the casualty. Owners accept weaker terms, concede unnecessary risk, or settle for outcomes that fall short of what the business could have commanded.

When these mistakes are addressed early, owners don’t just improve outcomes at exit; they operate better, make clearer decisions, and build lasting enterprise value along the way.

About Us

Phoenix Strategy Group helps founders realize their dreams by installing a proven finance + RevOps system that turns founder-led companies into scalable businesses and maximizes exit value.

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Founder to Freedom Weekly
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